Payment through our online shop is always secure. You can do this in two ways:
- Once you have placed your order, you transfer the outstanding order amount to our bank account. Our bank details are automatically displayed during checkout. Always mention in the reference box the order number found in your order confirmation.
- A secure way to pay which incurs no additional charges. Please note that this is not the fastest way to pay. Allow 1 to 3 working days for the amount to be credited to our account. We will ship your order on the day we receive your payment.
- When you pay by credit card, you receive the products:
- For BeNeLux: the day after you place the order.
- For other EU-countries: 2 to 4 working days
- Payment is secure.
- We don’t charge fees for credit card payments.
- All the prices on our website are exclusive of VAT. When you place your order, you receive a confirmation e-mail summarizing your selected products and featuring the VAT amount. Once you have placed your order, we will send you an invoice stating your company details and also indicating the VAT amount.
- All items are subject to the 21% VAT rate.
- If you place an order from another EU country, we always verify that the VAT number specified in your company details is valid.
- Non-Belgian customers established within the European Union are VAT exempt and the VAT is therefore not included in the invoice.